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Retail Solutions

Solving for Safer and More
Efficient Retail Operations

WAVE PTX helps create a positive shopping experience for your customers with well-informed and coordinated staff. Improve communications to create real-time flow of information and turn shoppers into loyal brand advocates.

Win Big with Digital Retail Communications

Retailers are under greater pressure than ever. They must do more with less on tight margins while they evolve their technologies. Their staff must be well-informed and well-coordinated in their stores, armed with the right information to satisfy customers.

Whether it’s a question about a product or a request for a different size, shoppers expect retail associates to be empowered with accurate answers and attentive service. Above all, stores need better technologies to deliver a seamless experience for shoppers to keep them coming back.

When retailers create an engaging experience, they turn interactions into transactions and occasional buyers into loyal brand advocates.

Connect staff to the right communications for real-time information

When retailers equip their stores with the right communications technology, they create a real-time flow of information between associates and managers. Rather than leaving a customer’s side to search for inventory, staff can get the answers they need quickly and easily on the spot. If a spill occurs in an aisle, instead of broadcasting over an intercom or physically tracking down help, the right staff member can be alerted discreetly to resolve the problem.

By connecting employees throughout their establishment, retailers improve the quality of the experience and customer service while boosting sales. Shoppers agree – nearly 50 percent say technology-enabled associates improve their experience.

Connect staff together instantly, clearly, and discreetly

TLK 25 Wearable Device
The TLK 25 has a slim profile that can be worn on lanyard, clip, or in a pocket. The device can also use wired earpiece accessories to manage calls and talk group switching through voice assistant. It is compact and discreet for better customer interactions on the sales floor or at the register. The TLK 25 has dedicated emergency features to strengthen loss prevention response and safety throughout entire stores. In addition, it offers QR Code accessible training: easy comprehension for high turnover roles.

Learn More About the TLK 25

Evolve — Scan barcodes and receive alerts from Orchestrate when triggers happen, all while communicating with staff.

Evolve Smart Handheld LTE Device
Evolve combines the data capabilities of Android with the ruggedness and reliability of a business-critical push-to-talk device in an LTE- and CBRS-compatible handheld built for business.

Learn More about the Evolve LTE handheld device

Unified Ecosystem

Safety and Security Ecosystem

Safety, efficiency, and productivity are deeply interrelated. The technologies that make us safer can also make us better at everything we do — technologies that are unified by a common platform built to empower you to address the unique challenges of your operation. Motorola Solutions made that vision real by creating an ecosystem to unify the technologies that keep us safe and enable individuals, businesses, and communities to work together in more powerful ways.

Motorola Solutions calls it the Safety & Security Ecosystem. The MSI ecosystem integrates video, radio, and software to provide a seamless workflow for you to help solve a wide variety of problems that you may have. WAVE PTX is part of the ecosystem.

WAVE PTX TLK devices and radios integrate with smartphones and MOTOTRBO™ radios, so you can diversify your communications fleet without reconfiguring your infrastructure.

Learn More About the Safety & Security Ecosystem

Get in touch

Have questions? We can help. Our communication and video security experts can help you implement the right security system for your business.